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Episode 5: Reporting And Accountability
https://www.youtube.com/watch?v=mDwkqiiWOM8 https://open.spotify.com/episode/5qx4nQByMa2dhiYjGFZE0o What you measure, you improve. Good reporting in a business changes everything. It helps you make things predictable, and making things predictable makes business fun. What kind of reporting do you [...]
8 Steps to Success (Part 2)
https://www.youtube.com/watch?v=EhYwbVz7mY8 In this second part of the Pattern for Excellence, The LIP Service Crew breaks down the last four principles of the Pattern for Excellence. Let’s get to it: Give - Giving Builds Relationships [...]
8 Steps to Success (Part 1)
12 years ago, Brigham lost it all. His business failed and he was alone in Utah without his family. So, on a cot in his brother-in-law’s basement, he drew the first version of the Pattern [...]
Build Your Business by Winning More Moments
https://www.youtube.com/watch?v=hrE64JZTJa8 On a trail-running excursion with his son’s wrestling team, Brigham got into a race with the team’s coach. They zipped up and down the mountain leaving the boys in the dust. Brigham won, [...]
How to Recruit and Keep Great Employees
https://www.youtube.com/watch?v=kBmYhxxKtsM Finding and keeping good employees is the biggest challenge facing the trades today. On Episode 1 of LIP Service for Contractors, we provide the answers you need to implement to start [...]
Secret To Preventing COVID-19 Cancellations
Even though we work in an essential business and are asked to stay open and do business across the US, EVERYONE in the home service industry is having issues with customers not wanting us in [...]
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